Refund policy

Refund & Return Policy
We want you to be happy with your purchase from The Paint Hustle. Because our apparel is custom-printed to order, please review our specific policy below before requesting a return.
Custom Made-to-Order Policy (Merchandise)
All apparel from The Paint Hustle is custom-printed exactly to order at the time of purchase. Because of this, we cannot accept returns or exchanges for buyer's remorse or incorrect size selection. Please carefully review the size charts provided on the product page before ordering.
Eligible Returns
We only accept returns within 30 days of delivery if the item meets the criteria below:
  • The item is completely unused, unwashed, and in its original condition.
  • The item is returned in its original packaging where possible.
Return Costs
For eligible returns, a £3.50 return label fee will be deducted from your final refund to cover the cost of return postage.
Faulty, Damaged, or Incorrect Items
If your item arrives damaged, defective, or you received the wrong size/color by mistake, we will fix it immediately at no cost to you.
  • Please contact us at painthustle@outlook.com within 14 days of delivery.
  • Include your order number and a clear photograph showing the damage or printing error.
  • Once verified, we will arrange a free replacement shirt to be shipped to you.
Refunds
Once an eligible return is received and inspected, we will process your refund to your original payment method. Please allow 3–5 working days for the refund to appear in your account after processing.
Contact Us
For all support and return requests, please contact: painthustle@outlook.com